Event Temple

Event Temple is fully cloud-based, so there’s no software to install. You can log in from any modern web browser, though we recommend Google Chrome for the best experience.

How to Access Event Temple

Access Event Temple support, training, and updates in one place. Learn with Event Temple University, join live sessions, browse the Help Center, contact our team, and stay informed with product…

Support Resources

Provides a step-by-step walkthrough to fully set up Event Temple when no PMS or payment integrations are involved.

Event Temple Setup Guide for Admins

Whether you're reporting on Revenue, Booking information, or even Tasks, Event Temple has many pre-built lists & reports to use.

Customize Views in Event Temple

Support Hours - Hours of Operation - Holiday Closures

What Are Your Operating Hours?

Learn how to archive and delete items in Event Temple to declutter your workspace while keeping past records easily accessible.

Archive and Delete in Event Temple

A list of Event Temple terms and descriptions

Glossary of Terms

Event Temple University (ETU) is our free, self-paced e-learning platform designed to help you and your team get up to speed with confidence

How Do I Sign Up for Event Temple University?

How many more people can I add to my account? - What is my user limit? -
How many ET licenses do we have?

How Can I Check My Organization's User Limit?

Learn how long Event Temple retains your data after subscription cancellation, why exporting your information is important, and what to expect if you rejoin in the future.

How Long Does Event Temple Store My Information After Cancellation?

How Do I Move an Organization from My Chain into a New Chain?

Event Temple performs secure daily backups, stores data on AWS with tested recovery procedures, and allows personal data exports. Learn how your information is protected and recoverable.

Is My Event Temple Data Backed Up?

Does Event Temple have a Mobile App?

What Languages Does Event Temple Support?

Can I Log in to Event Temple on Different Devices?

Having trouble loading Event Temple? Learn what to do if the app isn't working or if there's an outage.

Is Event Temple Down?

If Event Temple is running slowly or displaying incorrectly (e.g. buttons missing, pages not loading), clearing your browser’s cache and cookies often fixes the issue.

Why is Event Temple Slow to Load?

Three exercises for Event Temple's new users

Exercises

How to get started and general FAQs about us

About Event Temple

How do I Perform Bulk Edits in Event Temple?

Event Temple is fully GDPR compliant, storing data securely on Amazon infrastructure. Learn how we protect personal data in accordance with EU regulations and our policies.

Is Event Temple GDPR Compliant?

Does Event Temple Have Spell Check?

Is My Computer Compatible with Event Temple?

Where are Event Temple Servers Located?

Can I Open Something in a Different Tab?

Wondering how to hide the menu on mobile? Learn how to minimize the sidebar in Event Temple on your phone or tablet.

Can I Minimize the Menu Bar on a Mobile device?

Event Temple tracks user activity via the Activity List and Change Log, which records who made changes, what was updated, and when—functioning as an audit log.

Does Event Temple Have an Audit Log?

Can we Create Cancellation Conditions as a Selection Field?

What Does "Email has already been taken" Mean?

Can I Change the Name of My Organization Chain?

How Can I Fix the Format in My CSV Export?

Event Temple allows you to export data from multiple areas of your organization. Exporting data lets you download a copy of your records, which can be used as a backup…

How Can I Backup my Data?

An account Admin must contact Event Temple support to update the billing email. Once updated, future invoices and billing communications will go to the new address.

How Do I Change the Billing Email on My Event Temple Account?

Event Temple is a Canadian company and files a W8, not a W9. We do not have an IBAN and are not a US corporation or LLC. Contact our support…

How Can I Obtain Event Temple’s W9, and Company Information?

Can I Make Fields Required?

STOP THE SPAMMERS!
REPORT SPAM TO AWS (Amazon Web Services)

Spam from "Event Temple"

Can I Create a Floorplan in Event Temple?

Can I Track Item Inventory?

What are the Color Codes That I Can Use Across Event Temple?

Learn how to fix 'Your account has critical errors!' by reconnecting your email when credentials expire or access fails in Event Temple.

What Does "Your account has critical errors!" Mean?

Seeing Event Temple errors in the wrong language? It’s based on your browser settings. Here’s how to update your language in Chrome.

Why Are My Event Temple Errors Appearing in Another Language?

Errors

Login to Event Temple

Find answers and get help from Intercom Support and Community Experts

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