🔑 How to Log In
When your user account is created, you’ll receive an email with a temporary password setup link.
Enter your email address, then click Next
Enter your password, then click Login
💡 Tip: Bookmark the login page for quick access later.
Resetting Your Password
Admins can’t reset passwords for other users, but you can reset your own anytime.
Important: Log out of Event Temple before using the reset link to ensure it works correctly.
Steps:
Click Forgot your password?
Enter your email address, then click Send me password reset instructions
Open the email and click Change my password
Enter and confirm your new password, then click Change my password
💡 Tip: Check your spam/junk folder if you don’t see the reset email.
If You Didn’t Receive the Reset Email
Try these steps before contacting support:
✅ Verify your email address is active and linked to your account
📬 Check all mail folders, including spam and aliases
🕵️ Try again in an incognito/private window
📧 If still not received, contact support@eventtemple.com
Remembered Your Password?
If you requested a reset but now recall your password, simply ignore the email.
Your password won’t change unless you complete the reset process.
Changing Your Password (While Logged In)
Click your name in the top-right corner
Select Profile
Click Edit
Enter your current password
Enter and confirm your new password
Click Save
Troubleshooting Login Issues
Even with correct credentials, login problems can occur due to network or firewall restrictions.
If api.eventtemple.com is blocked, login attempts may fail.
💡 Tip: Ensure your network allows access to:
Whitelisting these URLs has resolved login issues for many users.