How to Log In
When your user account is created, you’ll receive an email with a link to set your temporary password.
Enter your email address and click Next
Enter your password and click Login
💡 Tip: Bookmark the login page for quick access.
Resetting Your Password
Admins can’t reset passwords for other users, but you can reset yours anytime.
Important: Log out of Event Temple before using a reset link to ensure it works correctly.
Steps to Reset
Click Forgot your password?
Enter your email and click Send me password reset instructions
Open the email and click Change my password
Enter and confirm your new password, then click Change my password
💡 Tip: Don’t see the email? Check your spam/junk folder.
If You Didn’t Receive the Reset Email
Try these steps before contacting support:
✅ Confirm the email you entered is active and tied to your user account
📬 Check all mail folders, including spam, promotions, and aliases
🕵️ Try again in an incognito/private browser window
📧 Still nothing? Email support@eventtemple.com
If you are stuck on the password screen, ensure your account is not deactivated. Ask your Account Admin to check your account status in the Settings page and reactivate it if necessary.
Remembered Your Password?
If you requested a reset but no longer need it, simply ignore the email.
Your password won’t change unless you complete the reset process.
Changing Your Password (While Logged In)
Click your name in the top-right corner
Select Profile
Click Edit
Enter your current password
Enter and confirm your new password
Click Save
Troubleshooting Login Issues
If your credentials are correct but you still can’t log in, your network or firewall may be blocking required addresses.
If api.eventtemple.com is restricted, login attempts can fail.
💡 Tip: Make sure your network allows access to:
Whitelisting these URLs resolves most login-related network issues.