Event Temple

Trouble connecting Outlook? Your admin consent may need a refresh—learn how to resolve “Need Admin Approval” errors in Event Temple.

Need Admin Approval / Approval Required When Connecting Outlook or Office365

Trouble connecting Outlook? Here's what to do if you see "535 5.0.0 Authentication Failed" when setting up your email in Event Temple.

What Does "Outlook 535 5.0.0 Authentication Failed" Mean?

What Does "Full IMAP Support is NOT Enabled For This Account" Mean?

Outlook error 401 usually means invalid credentials. Fix it by disconnecting and reconnecting your email with your current password.

What Does "Error message: Outlook error: 401" Mean?

What Does "Parsing Response Failed" Mean?

Email failed with "Internal Error"? It could be due to an invalid attachment. Learn how to resolve it.

What Does "An Internal Error Occurred" Mean in an Email?

What Does "Mailbox move in progress, please try again later" Mean?

“Message Not Delivered” in Event Temple means the recipient’s server rejected your email. Common causes include invalid addresses, spam flags, or server connection issues. Check addresses, retry sending, or ask…

What Does "Message Not Delivered" Mean in Event Temple?

Learn how to find the Message ID in Apple Mail, Outlook (desktop & browser), and Gmail. Easily copy email headers to share with support for troubleshooting and email tracking.

How to Find the Message ID in Apple Mail, Outlook, and Gmail

Getting a bounceback error? Here's what it means when your email can’t reach the recipient’s email system.

Why Did My Email Bounce Back Saying the Customer's Email System Didn't Respond?

Email Disconnected - Unable to View Sent Email

Why Aren't Sent Emails Showing in Event Temple?

Why aren't my emails being received or going to spam? Learn why this happens in Event Temple + tips to improve deliverability.

Why Aren't My Emails Being Received?

Email Bounced - Email Did Not Send Through Event Temple - Exchange Server is Busy

What Does "The Exchange server is busy and cannot send the message right now" Mean?

Fix Outlook error 429 in Event Temple—learn what it means and how to quickly resolve it by simply resending the email.

Error Message: Outlook error: 429

Troubleshooting Emails

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Find answers and get help from Intercom Support and Community Experts

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