When you receive the error "An internal error occurred" (with a unique error ID), it means your email provider has sent an error to Event Temple.
⚠️ Failed with the following error: An internal error occurred. If this issue persists, please contact support and copy/paste this request_uid:
This is typically caused by an invalid attachment or unsupported file type. You can check the list of accepted file types to ensure your attachment is compatible. If it’s not listed, try resending the email without the attachment or converting it to a valid file type.
If the file type is supported and you’re still unsure about the issue, please contact our support team. They’ll be happy to investigate further and help resolve the issue.