Related Questions:
How do I link my actual email to Event Temple?
How do I setup my email in Event Temple so that when I send emails they send from my actual email?
Answer:
Select Settings from the Menu
Select Personal settings
Select Email
Select Disconnect Email (to disconnect you from the Event Temple email)
Select My own email provider
Enter your email address
Click Authorize
Sign in using your email Credentials
Note: For Exchange or Independent email providers, You will also need your SMTP and IMAP information from your IT team to connect your email.
Sync Behaviour
The sync behaviour for the integration is:
Emails sent from Event Temple will appear in your sent items in your email provider
Replies to these emails will sync to Event Temple & your email provider
Emails sent from your email provider to an ET Contact will not sync
Replies to these emails will not sync to Event Temple
New emails sent from a Contact to you will not sync to Event Temple
If you send an email from ET from within a Booking, and the guest replies, it will sync to that Booking as well as the Contact.
If you send an email from elsewhere in ET (i.e not associated to a Booking) and the guest replies, it will not link to a Booking but it will link to the appropriate Contact.