If your scheduled email hasn’t sent, it’s most likely due to an issue with your email connection.
For scheduled emails to send properly, your email must be connected—either through Event Temple Mail or your integrated provider (like Microsoft 365 or Gmail). If your email isn’t connected, the system can’t deliver your message, even if it was scheduled correctly.
What to check:
Go to Settings > Email Settings
Confirm your email is connected
If not, reconnect or complete the integration with your provider
Once your email is connected, future scheduled emails should send without any issues.
Need help? Feel free to reach out to our support team—we’re happy to assist!