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Why Am I Getting an Error Stating Event Type or Booking Type Already Exists?
Why Am I Getting an Error Stating Event Type or Booking Type Already Exists?
Updated over 3 months ago

Related Questions:

  • I don't have these Types archived in Booking or Event Types, so why is it saying they already exist?

Answer

If you are part of a Chain, Booking Types and Event Types can exist at the Chain level, or the individual Organization level.

If you are getting an error message stating the Type you are trying to add already exists, the Organization setting for that Type is set to another Organization within your Chain.

In order to add that Booking Type or Event Type in your Organization, you will need someone with Chain Admin access to ensure the Type is set to All Organizations, or add your Organization to the Types rather than just the specific property it was created under.

Booking Type

  1. Go to Settings

  2. Click on Fields

  3. Choose Booking Types

From here you will be able to Add, Edit, archive and Delete Booking Types

Click on Edit and select all of the Organizations you want to have access to this type.

Event Type

  1. Go to Settings

  2. Click on Fields

  3. Choose Event Types

From here you will be able to Add, Edit, archive and Delete Event Types

Additional Information:

More information on Booking and Event Types can be found here.

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