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What Does "We are unable to connect to your Exchange server." Mean?

Updated over 7 months ago

Related Questions

  • Why am I getting this error when trying to reconnect my email account? We are unable to connect to your Exchange server. Please check the address and try again

  • I can't connect my exchange email

Answer:

This means we were unable to connect using the server settings that were provided. This is often due to a password issue.

You should reach out to your email administrator and confirm the correct connection settings.

If your mail server is behind a VPN or firewall or has strict MDM policies in place, we may not be able to support connecting your account.

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