The "HTTP 408 – Request Timeout" error appears when Event Temple’s sync with your PMS (Property Management System) takes longer than the server allows, causing the request to time out.
Common Causes
Temporary server delays on the PMS side.
Slow or unstable internet connection.
Large data requests that take longer than usual to process.
How to Resolve
Refresh or Resync: Try refreshing your browser or re-initiating the sync.
Check Your Connection: Ensure your internet connection is stable.
Retry Later: If the PMS server was temporarily slow, waiting a few minutes and retrying often resolves the issue.
Tips
If the error persists consistently, reach out to Event Temple support with the PMS name and timestamps so we can investigate further.
For large data syncs, consider breaking them into smaller segments if possible.