Skip to main content
All CollectionsMailMail FAQ
Why Won't my Images Upload to my Email?
Why Won't my Images Upload to my Email?
Updated over a month ago

Related Questions:

  • Upload an image to my Email signature

  • Fix image upload error in my Email Signature

  • Problems uploading an image into an email

Answer:

There are image size limits

If you are experiencing issues with uploading images, it's possible that the size of your image is the cause.

When using our email feature, it's important to keep in mind that there are certain limits in place for image sizes. Currently, the maximum size for an image that can be inserted into the body of an email is 20MB. If you attempt to upload an image that is larger than this, you will receive an error message.

If you are within the size limits and still experiencing an error

If you are sure that your image is within the size limit, but are still receiving an error message, there may be another issue at play. We suggest clearing your browser's cache to see if that resolves the issue.

Sometimes, cached data can cause issues with uploading images. By clearing your cache, you can ensure that you are working with the most up-to-date version of our application, which may solve the problem you are experiencing.

Did this answer your question?