Before proceeding, it's important to note.
A Connected Invoice cannot be Voided
You can only void an invoice if it does not have payments on it
You cannot add a payment to an invoice in the void stage
Voiding an Invoice cannot be undone
To Void An Invoice:
Locate and open the Invoice
Click Actions
Click Void Invoice
Click Confirm
Additional Information
When a booking’s status is changed to Lost, all Invoices without payments on it will be voided
"Void" will appear from the guest's view of the Invoice