The Guest Portal in Event Temple is a secure, personalized online hub that gives your guests a seamless experience. Guests can view and pay invoices, sign documents, and stay informed about their event details—without repeated logins. Each booking generates a unique, secure URL to simplify communication from start to finish.
Key Benefits
Instant Setup
Links are automatically generated per booking—no manual setup required.
Enable the feature in settings to get started.
Secure, Password-Free Access
Only contacts associated with a booking can access the portal.
Guests verify identity via email and remain signed in for 30 days.
Invoices & Payments
Guests can view and pay invoices directly through the portal.
Full payment history available for reference.
Document Sharing & Signing
Guests receive and sign proposals, contracts, and other documents online.
Due dates and status updates (e.g., Pending, Signed, Completed) are shown in real time.
Guest Portal Settings
The Guest Portal page lets your team manage and customize what guests see:
1. Portal Access
Enable or disable Guest Portal access at the top of the page.
When enabled, your team can share portal links with clients for real-time event details.
Includes a link to official documentation for more in-depth guidance.
2. Links Section
Manage external links for each booking’s portal (e.g., hotel website, vendor pages).
Editable fields:
Label: Name displayed to guests (e.g., “Hotel Website”).
URL: Web address (e.g.,
https://rockymountainresort.com/).
Add, edit, or delete links as needed.
3. Hidden Event Types
Exclude certain events from the guest portal timeline (e.g., Hold, Flip).
Hidden events still appear in revenue reports.
4. Images Section
Customize header visuals for each booking’s portal.
Features:
Upload additional images with Add More.
Preview thumbnails for each image.
Delete unwanted images.
Recommended image ratios:
1 image: panoramic (3:1)
Multiple images: first standard (16:9), rest square (1:1)
Guest Portal Setup for Guests
Guests can access the portal in three ways:
Email Templates: Insert merge fields for the Guest Portal URL.
Manual Sharing: Copy the direct link from the booking.
Documents: Include the portal link in proposals or invoices.
Privacy Rules
Only contacts listed on the booking can access the portal.
Guests verify via a one-hour magic link.
Verified guests stay logged in for 30 days.
Event Temple users skip authentication when logged in.
Guest Portal Sections
Invoices: View, download, and pay invoices; Past Payments appear after payment.
Documents: Track proposals and contracts, sign online, with real-time updates.
Guestrooms: View blocked guestroom numbers and rates.
Events: List events, menu items, packages, amounts, and prices; hidden event types remain invisible.
Pro Tips
Include Guest Portal merge fields in documents and invoice templates.
Use Hidden Event Types to keep guest timelines clean.
Add links and images to enhance your brand presentation.