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Manage your Event Temple Subscription

View your Event Temple subscription, pay invoices, update billing info, and download receipts—all in one place.

Updated this week

You can manage your Event Temple subscription—including billing details, payment methods, and activated features—under the Subscription section in your account.

⚠️ You must be an Administrator to access subscription and billing settings.

If you don’t see these options, contact your account admin.


How to Access Subscription Settings

  1. Click your name in the top-right corner of Event Temple

  2. Select Subscription from the dropdown

  3. On this page, you’ll see:

    • A list of features included in your current plan

    • The Manage My Subscription button


View Your Current Plan and Features

The Subscription page provides an overview of the Event Temple features included in your plan.

  • ✅ Features with a green checkmark are currently active

  • ⚪ Grayed-out features are not active on your account

To request access to additional features, see the section below.


Request Access to a Feature

To request access to additional Event Temple features:

  1. Go to Settings on the left-hand sidebar

  2. Under Organization, select Subscription

  3. Scroll down to Features

  4. Click Request Access beside the desired feature

  5. A support chat will open—click Send

  6. Our team will follow up to confirm activation


Manage Billing & Payments

To view or update billing details, you’ll need to go one level deeper:

  1. On the Subscription page, click Manage My Subscription

  2. From there, you can:

    • View your current billing plan

    • Update your billing email

    • Add or remove credit cards

    • Pay invoices

    • View invoice history

    • Download receipts & invoices


View and Download Invoices & Receipts

In the Manage My Subscription section:

  1. Scroll to Invoice History

  2. Find the invoice you want to view

  3. Click the Open icon beside the invoice date

  4. Click Download Invoice or Download Receipt

  5. The file will download as a PDF

You can view both past and upcoming invoices from this section.


Make a Payment

If an invoice is unpaid:

  1. Go to Invoice History via Manage My Subscription

  2. Click the Open icon beside the due invoice

  3. Click Pay to open the payment page

  4. Complete the transaction via Stripe

📩 You’ll also receive invoice emails with direct payment links.


Update Billing Email

In Manage My Subscription:

  1. Scroll to the Billing Email section

  2. Click Update Information

  3. Enter the new email address

  4. Click Save


Update Your Credit Card

  1. In Manage Subscription, find the Payment Method section

  2. Remove the old card, set a default card or click to +Add Payment Method

  3. Save your changes


Cancel Your Subscription

Please email support@eventtemple.com or contact us via in-app chat. Our team will help guide you through the cancellation process.


Subscription Terms

The terms of your subscription are outlined in your signed agreement or contract with Event Temple.

If you’re looking for a general reference, you can view our full Terms of Use on our website.

📄 If you need a printable version of your contract or subscription terms, please reach out to us at support@eventtemple.com.

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