You can manage your Event Temple subscription—including billing details, payment methods, and activated features—under the Subscription section in your account.
⚠️ You must be an Administrator to access subscription and billing settings.
If you don’t see these options, contact your account admin.
How to Access Subscription Settings
Click your name in the top-right corner of Event Temple
Select Subscription from the dropdown
On this page, you’ll see:
A list of features included in your current plan
The Manage My Subscription button
View Your Current Plan and Features
The Subscription page provides an overview of the Event Temple features included in your plan.
✅ Features with a green checkmark are currently active
⚪ Grayed-out features are not active on your account
To request access to additional features, see the section below.
Request Access to a Feature
To request access to additional Event Temple features:
Go to Settings on the left-hand sidebar
Under Organization, select Subscription
Scroll down to Features
Click Request Access beside the desired feature
A support chat will open—click Send
Our team will follow up to confirm activation
Manage Billing & Payments
To view or update billing details, you’ll need to go one level deeper:
On the Subscription page, click Manage My Subscription
From there, you can:
View your current billing plan
Update your billing email
Add or remove credit cards
Pay invoices
View invoice history
Download receipts & invoices
View and Download Invoices & Receipts
In the Manage My Subscription section:
Scroll to Invoice History
Find the invoice you want to view
Click the Open icon beside the invoice date
Click Download Invoice or Download Receipt
The file will download as a PDF
You can view both past and upcoming invoices from this section.
Make a Payment
If an invoice is unpaid:
Go to Invoice History via Manage My Subscription
Click the Open icon beside the due invoice
Click Pay to open the payment page
Complete the transaction via Stripe
📩 You’ll also receive invoice emails with direct payment links.
Update Billing Email
In Manage My Subscription:
Scroll to the Billing Email section
Click Update Information
Enter the new email address
Click Save
Update Your Credit Card
In Manage Subscription, find the Payment Method section
Remove the old card, set a default card or click to +Add Payment Method
Save your changes
Cancel Your Subscription
Please email support@eventtemple.com or contact us via in-app chat. Our team will help guide you through the cancellation process.
Subscription Terms
The terms of your subscription are outlined in your signed agreement or contract with Event Temple.
If you’re looking for a general reference, you can view our full Terms of Use on our website.
📄 If you need a printable version of your contract or subscription terms, please reach out to us at support@eventtemple.com.