This feature is only available for Organizations that have accommodation and sell Groups.
When Adding a Group to a Booking, Room Types are needed to add rates and blocks.
Adding Groups to a Booking can pre-fill information into Documents such as proposals and give users the ability to view data on reports including the GRC, Group Pace & Group Sales Productivity.
Add a Room Type
Click Settings
Click Offerings
Click Rooms
Click +Add Room Type
Enter the Room Name
Enter the Room Code and Description (Optional)
Optional - Add an Image
Click Create
Note: Room Code is not compulsory, but can be used to match up with a property management system if needed.
Edit a Room Type
Click the Edit icon to change a Room Type Name, Code, Description or Image
Please note: Currently, the images and descriptions are for internal reference only.
Archive a Room Type
To archive a Space click on the Archive button, to see all Spaces including spaces that have been archived select the "Show Archived" check box. Archiving is particularly useful for non-synced room types when using Cloudbeds group sync to prevent syncing issues.
Delete a Room Type
Click the trash icon to delete a Room Type. You will be asked to confirm your request prior to the Room Type being deleted. Please note, a Room Type cannot be deleted if it has a Group block. You must first move the Group to another Room type, or Archive the Room Type instead.
If you are integrated to a PMS, this is handy if you're setting up an integration and need to fix the codes on your original Room Types so they link up correctly. Ensure that the room type codes in Event Temple match the accommodation abbreviations in Cloudbeds before syncing to avoid integration issues.
Any deleted room types will come back in the nightly sync
You can't delete a Room Type that is in use
Sort Room Types
Click & drag the icon to re-order or sort Room Types
Important Considerations
If you will be integrating with a PMS, there is no need to manually add Room Types. They will be synced at the time of connecting your PMS integration. Synced Room Types cannot be edited or deleted, only archived. If you need to make changes to a synced Room Type it must be done via your PMS (if your PMS allows). When your Room Types are next synced they will be updated with any changes you have made.
Integration with Cloudbeds
Room Types: Room types should not be manually added in Event Temple. Instead, they are synced from Cloudbeds by navigating to the integration settings and syncing room types. Synced room types are marked with a green check mark in the Room Types section of Event Temple.
Room Type Code Matching: Ensure that the room type codes in Event Temple match the accommodation abbreviations in Cloudbeds before syncing. This is particularly important for existing customers.
Group Sync: If you are using group sync with Cloudbeds, room pickups must occur in Cloudbeds, not in Event Temple. Non-synced room types in Event Temple can cause syncing issues, so it is recommended to archive them or use the 'Replace Non-Synced Room Types' option.
Breaking the Sync: To modify or remove a synced block in Event Temple, you can either mark the group as "Lost" to break the sync (while retaining data in Event Temple) or disconnect the Cloudbeds integration entirely to manage room blocks manually.
Integration with Mews
Pickup Distribution: Room blocks created in Event Temple and synced to Mews are added as Availability Blocks with the pickup distribution set to "All in one group." Settings like "individual" booking types do not transfer to Mews.
Room rates are added when adding a Group to a Booking.