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Can I Move my Document Templates From One Organization to another?

Updated over 2 weeks ago

Related Questions:

  • Why Isn't my Document Template visible in my other Organization?

Answer:

Yes. You can use your Multi-Organization Document Template Settings to show the Document Templates Chain-Wide, or move them over to a different Organization within your chain.

  1. Go to Settings

    • From the left navigation menu, select Settings → Templates & Files → Document Templates.

  2. Find the Template

    • Under Organization Templates, locate the document whose permissions you want to adjust.

  3. Edit the Template

    • Click the Edit (pencil) icon beside the template name to open it.

  4. Locate the Permission Field

    • Near the top of the Document Template editor, you’ll see a Permission section.
      It usually appears below the Language field and above the document preview.

  5. Choose the Permission Level

    • Click the dropdown or link next to “Permission” to change where the template is visible:

      • Organization → Visible to all users within the current organization.

      • Chain → Visible across all connected organizations (only available if you manage multiple properties).

  6. Save Your Changes

    • After updating the permission, click Save in the upper right corner of the editor.


🔒 Permission Notes

  • Regular Users can only edit or delete templates they created (or cloned).

  • Organization Admins can manage all templates within their property.

  • Chain Admins can manage templates across the entire chain and adjust whether they are organization-level or chain-level.

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