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What Are the Permissions on Document & Email Templates?

Learn about Document Template permissions in Event Temple, including organization vs chain levels and who can create, edit, or delete templates based on user roles and ownership rules.

Document Templates operate with two visibility levels:

  • Organization: Visible only within a single organization

  • Chain: Visible across all organizations within the chain

Permission Levels

There are several permission levels that determine who can view and edit document templates:

  • Regular Users:

    • Can create and clone templates

    • Can only edit or delete templates they own (ownership is based on who created or cloned the template)

  • Organization Admins:

    • Can create, edit, and delete document templates within their organization

  • Chain Admins:

    • Can create, edit, and delete chain-level document templates

    • Can change a template’s organization or promote it to chain-level


⚠️ Important: If a chain admin has read-only permissions in a specific organization, they will not be able to edit organization-level templates in that organization.

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