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How Do I Change Which User is Assigned to a Booking?
How Do I Change Which User is Assigned to a Booking?
Updated over 3 months ago

Related Questions:

  • How do I update the user on a Workflow?

  • Update Assignee in Bulk

  • Batch update who is assigned to a Booking

  • Reassign Booking

  • Re-Assign Booking

Procedure:

The Assignee of a Booking can be updated one at a time from the Booking Summary page or multiple Bookings at a time from the Bookings List or Pipeline.

Update an Individual Booking

  1. Click the Assignees Name in the upper right-hand side

  2. Select the new User from the drop-down

  3. Choose whether or not to re-assign Workflow Tasks

  4. Click Submit

Update Multiple Bookings

  1. Go to the Bookings List or Bookings Pipeline

    1. Optional Add any relevant Filters to narrow down your List

  2. Use the checkboxes to Select which Bookings you want to re-assign

  3. From the Batch Action Menu, select Update

  4. Select Assigned to

  5. Select the User

  6. Click Save

Additional Information:

The new assignee will receive an email notification advising them the Booking/s have been assigned to them.

Workflows & their associated Tasks are automatically assigned to whoever is assigned to the Booking.

Any Tasks associated with the Workflow (whether they have been created or not) will be re-assigned to the new assignee.

Workflows are not available to all Organizations, so the Workflow tasks step may not be visible.

Lists are shown 25 at a time, if there are more than 25 results, you will need to perform the re-assignment multiple times.

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