Related Questions:
How do I include an attached file on an email?
How can I attach a file from the attachments section to an email
Procedure:
Items under the Attachments sub-tab within a Booking cannot currently be linked or attached to an email.
There are two possible workarounds:
Workaround One - Re-download the attachment onto your workstation
Click on the attachment (A new tab will open with the attachment)
Right-click on the new tab
select save as
Save the attachment to your chosen folder on your workstation
In your email, add the newly saved attachment using the paperclip icon.
Workaround Two- Send the URL instead
Click on the attachment (A new tab will open with the attachment)
Copy the URL from the new tab
In your email, paste the URL in the email body
Hint! Use the edit link icon to modify the text to something more appropriate eg. 'click here to see your floorplan'.