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Can I change the default text that populates in an email when I share a Document/Invoice?
Can I change the default text that populates in an email when I share a Document/Invoice?
Updated over a week ago

Objective:

  • Update the wording used when sharing a Document or invoice

Environment:

  • Event Temple Web App

Answer:

It is not possible to change the wording that defaults in the email body field when sharing a Document/Invoice (Steps to share can be found here.)

You can, however apply an Email Template to quickly change the wording that populates. First, ensure that you have followed these steps to create a Template.

Use the following merge fields to craft your templates:
Document > Html Url
Invoice > Html Url

These merge fields will be replaced with the document or invoice links.

Once you have clicked the Share button, apply your template:

  1. Click on the Select a Template dropdown

  2. Select the template you wish to populate

  3. Review your email content

You will need to relink your Document, by:

  1. Click into the body of the email, find the position you would like to link the Document/Invoice

  2. Click the Documents Link / Invoice Links button a the bottom of your email body

  3. Find the appropriate Document/Invoice from the list in the pop-up

  4. Click the Insert Document Link / Insert Invoice Link button

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