Conflict checking for Events helps prevent double-booking a Space. By default, the system will always warn you if you try to overbook the Space. However, you can dismiss this warning and double-book a Space.
Strictly Preventing Conflicts
Admin Users can turn on Strict Conflict Checks from their Organization Settings. If turned on, Users will be completely prevented from creating Events that cause conflicts.
Events with Definite and Tentative status are always included in strict conflict checks. Events with Lead status can optionally be included in conflict checks by turning the option on under Organization Settings.
Click Settings
Under Organization, click General Settings
Under Space, click Edit
Select either Allow or Prevent
Optional: choose whether to include Lead Booking in the check using the checkbox
Click Save
⚠️ Know Before You Go!
If you have this setting set to Prevent - you will lose your ability to batch/bulk Clone Events in your Bookings. (Each Event will have to be Cloned manually.) You can learn about Cloning Events here.
Conflict checking does not include Events from the same Booking. This is so users can Book the Space for multiple Events and allow them to overlap as needed (for example set up event in the ballroom is 5-6.30pm & reception is 6-10pm).
Space Closures will always prevent an Event from being booked, regardless of the Space Conflict setting selected.
It is possible to make specific Spaces shared, if you'd like to give some the ability to be booked by more than one Event at the same time.