Overview
The No-Reply Email feature allows you to share Proposals and Documents even if you’re unable to connect your email with Event Temple.
When this feature is enabled, your customers receive an email containing a secure link to the Proposal or Document from a system-generated no-reply address noreply@eventtemple.com. This ensures you can continue sharing content without relying on a connected email inbox.
When to Use This Feature
Use the No-Reply Email feature if:
You cannot connect your email to Event Temple
You prefer to send proposals and documents from a system email
Set Up No-Reply Email
Go to Settings → General Settings
Navigate to the Email section
In this section, you’ll see two available settings:
System Email – Reply To
This field allows you to specify the email address that should receive customer replies if they attempt to respond to a no-reply email. For example, you might use a shared inbox such as "info@yourcompany.com" so that all relevant team members can view incoming responses.
No-Reply Sharing – Share Documents and Proposals via No-Reply
Toggle this option on to activate No-Reply Email sharing. Once enabled, all Smart Proposals and Documents will be sent from a system-generated no-reply email address.
⚠️ Important:
You cannot enable No-Reply sharing for only one content type. This setting always applies to both Proposals and Documents.
How to Send a No-Reply Email
Open the Proposal or Document you want to share
Click Share
A pop-up window will appear showing:
The email will be sent from a noreply@eventtemple.com address
(Optional) Add a personal message for your customer
Click Send
What the Customer Receives
When a Proposal or Document is sent, the customer will receive:
An email sent from a no-reply address
A link to view the Smart Proposal or Document
A “Reply to Sender” button
If the customer clicks “Reply to Sender”, a new email message will open addressed to the email configured under System Email – Reply To. Any response they send using this button will be delivered directly to that address.
What Happens If the Customer Replies Directly to the No-Reply Email?
If the customer replies directly to the no-reply email instead of clicking “Reply to Sender”:
The reply is forwarded to the email address you configured under System Email – Reply To
The customer will also receive an automatic system message such as:
“Mail Delivery Subsystem – Address not found”
This happens because the original email was sent from a no-reply address.
