1. Guest Portal Access
At the top of the page, there is an option to enable or disable Guest Portal access. When this setting is turned on, your team can view and share guest portal links with clients. Each portal provides guests with real-time access to event details, documents, and other related information.
There is also a direct link to a support article titled “Learn more”, which provides official documentation from EventTemple about the guest portal setup and functionality.
2. Links Section
Under the Links section, users can manage the external links that appear on every booking’s guest portal. These links typically direct guests to relevant external resources such as a hotel website or preferred vendor pages.
Each link includes two editable fields:
Label: The name displayed to guests (for example, Hotel Website or Modern Rentals).
URL: The web address associated with that label (for example, https://rockymountainresort.com/ or https://modernrentals.ca/).
There is also an Edit button that allows users to modify existing entries or add new ones as needed.
3. Hidden Event Types
The Hidden Event Types section lists events that are excluded from the timeline view in the guest portal. Even though they are hidden, these events are still included in the revenue summary for reporting purposes.
Examples on the page include:
Hold
Flip
These can be adjusted by using the Edit button provided in this section.
4. Images Section
The Images section controls the header visuals displayed in each booking’s guest portal. Administrators can upload, preview, and manage these images directly from the page.
Features include:
An Add More button to upload additional images.
Preview thumbnails for each image (e.g., “The Omnia Hotel, Zermatt”).
A Delete button to remove unwanted images.
These images help brand the guest portal and provide a personalized look for the venue or organization.
Summary
The Guest Portal page provides a centralized way for organizations to manage what their guests see when accessing event details online. From enabling portal access to controlling visible links, event types, and images, this page ensures a professional and customized experience for clients using the EventTemple platform.
