👋 Heads up! The Change Log is only available in Event Temple's New Look.
The Change Log shows a full, detailed history of all changes made to your Bookings, Contacts, and Accounts. It helps track updates, additions, deletions, and notes for accurate record-keeping.
Where to Find It
Every Booking, Contact, and Account has its own Change Log. Access it via the Change Logs tab on the respective Summary pages.
Who Can Access It
All users can access the Change Log for any Booking, Contact, or Account they can view.
What Is Tracked
Each entry shows:
Who made the change
When the change occurred
What was updated, created, or deleted
Note for PMS Integrations: Only actions taken within Event Temple are tracked. Changes made directly in your PMS are not reflected.
Bookings
In Event Temple there is a large amount of data that lives "within" a booking.
Here's what is tracked:
Data | Tracking |
Primary fields
| Updates |
Additional Info fields
| Updates |
Custom Fields | Updated / cleared |
Associated Contacts | Adding, removing |
Associated Account(s) | Adding, removing |
Events | Creating, updating, deleting |
Room Blocks | Creating, updating, deleting |
Line Items | Creating, updating, deleting |
Notes | Creating, updating, deleting |
Sends | |
Payments | Creating, updating, deleting |
Documents | Creating, deleting, changing status |
Invoices | Creating, deleting, changing status |
Workflows | Creating |
Attachments | Creating, deleting |
Not yet tracked under Bookings:
Changes to Tasks
Changes to Packages
Changes to Automations (if using this feature)
Example
Check out the video below to see an example of how the Change Log works after updating a booking's status.
Contacts
Here's what changes are tracked under Contacts:
Data | Tracking |
Primary fields (Name, Email, Phone, etc.) | Updates |
Address | Updates |
Associated Accounts | Adding, removing |
Custom Fields | Updating / clearing |
Bookings | Creating, deleting, associating |
Sends | |
Attachments | Creating, deleting |
Notes | Creating, updating, deleting |
Accounts
Here's what changes are tracked under Accounts:
Data | Tracking |
Primary fields (Name, Email, Phone, Is Key Account, etc.) | Updates |
Address | Updates |
Associations
| Tracked whenever the association is changed |
Custom Fields | Updating / clearing |
Bookings | Creating, deleting, associating |
Contacts | Associations |
Attachments | Creating, deleting |
Notes | Creating, updating, deleting |
Not yet tracked under Accounts:
Changes to Key Account Tracking > Volume Rates
Changes to Key Account Tracking > Room Pickups
FAQs
How long are changes stored? Indefinitely, as long as your ET account is active.
Timezones: Timestamps match your Organization's configured timezone.
Export: Currently not available; feedback welcome.
Full history missing? Changes tracked starting May 2025.
PMS changes tracked? No, only actions in ET are recorded.