👋 Heads up!
Please note that the Change Log is only available in Event Temple's New Look
The Change Log feature in Event Temple allows you to see a full, detailed history of all the changes made to your Bookings, Contacts and Accounts
The Change Log can be accessed from the Change Logs tab on the Booking, Contact and Account Summary pages:
Example
Check out the video below to see an example of how the Change Log works after updating a booking's status.
Where to find it
Every Booking, Contact and Account has its own Change Log which can be accessed from the tabs on the Booking Summary, Contact Summary and Account Summary pages
Who can access it
The Change Log is accessible to all users. If you are able to access a Booking, Contact or Account then you are able to see its history of changes.
What is tracked
At a high level, every Change Log entry shows:
The user that made the change
When the change took place
The content of what they changed or created
Or a note of what they deleted
Note for PMS Integrations:
The Change Log only tracks actions taken within Event Temple. It does not reflect changes made directly in your Property Management System (PMS).
Bookings
In Event Temple there is a large amount of data that lives "within" a booking.
Here's what is tracked:
Data | Tracking |
Primary fields
| Updates |
Additional Info fields
| Updates |
Custom Fields | Updated / cleared |
Associated Contacts | Adding, removing |
Associated Account(s) | Adding, removing |
Events | Creating, updating, deleting |
Line Items | Creating, updating, deleting |
Notes | Creating, updating, deleting |
Sends | |
Payments | Creating, updating, deleting |
Documents | Creating, deleting, changing status |
Invoices | Creating, deleting, changing status |
Workflows | Creating |
Attachments | Creating, deleting |
Not yet tracked under Bookings:
Changes to Room Blocks
Changes to Tasks
Changes to Packages
Changes to Automations (if using this feature)
Contacts
Here's what changes are tracked under Contacts:
Data | Tracking |
Primary fields (Name, Email, Phone, etc.) | Updates |
Address | Updates |
Associated Accounts | Adding, removing |
Custom Fields | Updating / clearing |
Bookings | Creating, deleting, associating |
Sends | |
Attachments | Creating, deleting |
Notes | Creating, updating, deleting |
Accounts
Here's what changes are tracked under Accounts:
Data | Tracking |
Primary fields (Name, Email, Phone, Is Key Account, etc.) | Updates |
Address | Updates |
Associations
| Tracked whenever the association is changed |
Custom Fields | Updating / clearing |
Bookings | Creating, deleting, associating |
Contacts | Associations |
Attachments | Creating, deleting |
Notes | Creating, updating, deleting |
Not yet tracked under Accounts:
Changes to Key Account Tracking > Volume Rates
Changes to Key Account Tracking > Room Pickups
FAQs
How long are tracked changes stored for?
Changes are tracked indefinitely! They will be available for as long as your Event Temple account is active.
What timezone are change log timestamps shown in?
The timestamp on the Change Log is shown in the timezone configured for the Organization in Settings.
How do I export the change log?
At the moment, there is no way to export this data. Let us know if this is of interest to you!
I am not seeing the full history for my booking, what's going on?
We only began tracking changes for all Bookings, Contacts and Accounts in May 2025. From here on, everything will be tracked, but for everything earlier we do not have a history.
Does the Change Log track changes made in my PMS?
No, the Change Log only records actions taken within Event Temple. Changes made in your Property Management System (PMS) will not appear in the ET Change Log.