Multi-Factor Authentication (sometimes referred to as MFA or 2FA) is an important security measure that helps protect your account from unauthorized access. It adds an extra layer of security by requiring a second form of identification in addition to your password.
Authenticator App - Mobile & desktop applications (Google Authenticator, 1Password etc) generate one-time codes that are used as a second factor to verify your identity when prompted during sign-in.
Enable Authenticator App Multi-Factor Authentication
Enable Authenticator App Multi-Factor Authentication
Examples of Authenticator Apps to use:
1Password
Lastpass
Google Authenticator
Microsoft Authenticator
Apple Password Manager
These are just a few examples of authenticator apps to use, but you can choose whichever you prefer!
Enable MFA:
Click Settings
Under your Personal Settings, click User Profile
Click Enable MFA
Scan the QR code with your authenticator app, or enter the code manually
Enter the code the authenticator app shows once
Open your authenticator app and scan the QR code or use the secret key to add your account
Click Submit
For your security:
Do not share your one time code with anyone, including those claiming to be Event Temple Support. Our team will never ask you for your one time code.
Disable MFA
Disable MFA
Click Settings
Under Personal Settings, go to User Profile
Click Disable MFA
Confirm you would like to disable MFA.
You will no longer be prompted to enter a code when logging in. We highly recommend enabling this feature again in the future for added security.
Logging in Using MFA
Logging in Using MFA
Simply enter your log in email
Enter your one time code in the field provided
Click Verify
What To Do If You Get Locked Out
What To Do If You Get Locked Out
If you misplace your device or anything happens so that you can't receive your one time code, please reach out to our Support Team who will disable MFA for you to allow you regular logging in, or reset your password.