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What Does "Unsupported password error" Mean?
What Does "Unsupported password error" Mean?
Updated over 8 months ago

Related Questions:

  • Why doesn't my password work when setting up my email?

  • Why can't I sync my email even though my credentials are correct?

Answer:

When setting up your email, you may run into this error:

This error is due to unsupported characters in your email password. Event Temple's email service does not support special Unicode characters when authenticating so you will need to ensure that your email password is only using ASCII printable characters. A list of accepted characters can be found here (character code 32-127).

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