Related Questions:
Why is the package I added not showing up on my BEO?
My package isn't appearing on my BEO
Environment:
Event Temple Web App
Answer:
Your Menu Item document element source may be set to retrieve information from your Events or Invoices rather than your Booking. Packages will only appear if the document element is set to Bookings.
Additional Information:
For information on how to edit your document element, please see this article.