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What Happens When Someone Submits an Intake Form?

Control what happens after a form is submitted: assign Users, send auto-responses, redirect guests, and manage notifications.

Updated over a month ago

When a guest submits an Intake Form, your Submit Settings control what happens next. Here's what to expect — and how to customize it.


Confirmation Experience

Guests will either:

  • See your custom Thank You message

  • Or be redirected to a different webpage (helpful for UTM tracking)

You can include the guest’s name and email in the redirect URL to personalize the next page or track who submitted.


Booking Assignment & Notifications

Every form submission creates a Booking in Event Temple, assigned to a specific User and Pipeline Stage:

  • Assign a User: Choose which team member should receive new leads.

  • Assign a Stage: Choose where in the pipeline new Bookings should land.

  • Notification Emails: Add additional team members to receive alerts when someone submits the form.

How to Change the Assigned User:

  1. Go to Settings → Tools → Intake Forms

  2. Click the Edit icon for the form

  3. Go to the Submit Settings tab

  4. Select a new User from the dropdown

  5. Click Save

Changing the assigned User will also:

  • Update the “owner” of the Intake Form

  • Automatically add that User’s email to the notification list


Auto Responder (Optional)

You can optionally send a follow-up email to the guest after they submit the form:

  1. Enable Auto Responder

  2. Select an Email Template

  3. Set a Delay before the email is sent

📧 The email sends from the assigned User — make sure their email is connected!
⚠️ If their email disconnects, the auto-responder won’t send. A warning will appear in the Booking notification.


Summary

Setting

Purpose

Thank You / Redirect

Controls the guest-facing confirmation

Assigned User

Who owns and follows up on the lead

Notification Emails

Other team members who get alerts

Auto Responder

Sends a custom follow-up email


🔗 Found under:
Settings → Tools → Intake Forms → Submit Settings

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