Related Questions:
When I click on an event the tax box it is highlighted in red
Old tax is showing
What Does "Not a Current Tax Code" mean?
Why is the Tax not figuring correctly on my Banquet Check?
Why are there incorrect Tax rates on my Contract?
Why is my Proposal showing an old Tax rate?
Answer:
When you manually update/archive your Tax rates in the Settings; Line Items already added to Bookings and Events will not be retroactively adjusted. The update will only affect those Line Items/Taxes added to Bookings after the fact. This can cause Taxes to be calculated incorrectly, and old Tax Rates to appear in Documents.
You can quickly tell which Line Items have outdated Tax Rates attached to them as they will have a red highlighted box around it and when you hover over it it notes; "Not a Current Tax Code"
If it is the correct tax for the Line Item, there is no action required. This is simply an internal note for your team. If you require a different tax, however, you can simply remove the old tax & add the new tax to the Line Item. You can do this from anywhere the Line Items are presented in a Booking; Line Items/Menu Items details tab, Event details tab, Documents and Invoices (not finalized):
Click the 'x' on the right-hand side of any red highlighted Tax Rate
Click 'Add Tax/Fee'
Choose the correct 'Tax/Fee' from the selection
Complete this action for any affected Tax Rates
