Skip to main content

What Happens When I Delete a Booking?

Learn what happens when you delete a booking in Event Temple, what data is permanently removed vs. kept, and who has permission to delete bookings, contacts, and accounts based on user roles.

Deleting a booking in Event Temple is a permanent action that cannot be undone. Because lost data cannot be recovered, we recommend deleting a booking only in extreme circumstances.


Who Can Delete a Booking?

  • Admins: Have permission to delete bookings by default.

  • Regular & Read-Only Users: Cannot delete bookings unless explicitly granted the Delete bookings permission via a Custom Role.

  • Archiving Option: Archiving remains available to all users based on standard edit permissions and is recommended over permanent deletion whenever possible.


Deletion Process & Safeguards

To prevent accidental deletions, the system requires you to type the word "delete" as a final confirmation before the action is completed.


What Gets Deleted?

When a booking is deleted, all associated components and their unique URLs are permanently removed, including:

  • Events & Space Bookings

  • Payments & Financial Records

  • Documents & Invoices

What Remains in Event Temple?

  • Linked Contacts & Accounts: These will stay in Event Temple unless they are deleted separately.

  • Email Logs: Any emails previously sent to linked contacts remain recorded in their contact history.

  • External PDF Copies: If a customer submitted a document, any PDF copies attached to notification emails sent to your personal email inbox will still be accessible there.

Did this answer your question?