To update your login email:
Log in to Event Temple.
Click your name in the upper right corner.
Select Profile.
Click Edit.
Enter your new email address.
Click Save.
That’s it! Your login email will be updated immediately.
Handling Duplicate or Existing User Emails for Admins / Chain Admins
If an email address is already associated with a user in the system:
Check if the email is connected to a deactivated account.
Detach the email from the deactivated account.
Reassign the email to the intended user.
Updating an Email Address Without Duplicates
The system may not allow simultaneous or temporary duplicates.
Temporarily update the current email address to a placeholder (e.g.,
user.temp@example.com).Update the desired email address for the new user.
Reassign the placeholder email back to the original user, if necessary.
Add Your New User Account
Navigate to Settings
Click on Users & Roles
Select + New User
Fill in the required information, including the new email address
Set the appropriate permissions (user roles)
Deactivate the Old User Account
Go to Settings > Users & Roles
Locate the user account you wish to deactivate
Click Deactivate
Confirm the action by clicking Deactivate again
Reassign Bookings and Records
Single Booking:
Open the booking.
Click the assignee’s name (top right).
Select the new user.
Choose whether to reassign workflow tasks.
Click Submit.
Multiple Bookings:
Go to the Bookings List.
Use the checkboxes to select bookings.
Click Update from the Batch Action Menu.
Select Assigned to and choose the new user.
Click Save.