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Why isn't the Right Event Information Showing on my Email Template?
Why isn't the Right Event Information Showing on my Email Template?
Updated over 8 months ago

Related Questions:

  • My Event information isn't showing

  • Event merge field isn't working

  • There is a bug in my email template

  • The {{event.name}} and {{event.startDate}} don't appear

  • The merge fields that I've added into the email template are pulling the information from the wrong event.

Answer:

When using Event merge fields on an Email Template, it's necessary to select which Event you'd like to use:

If you do not select an Event from the dropdown, the default Event for the Email will be the Event with the earliest start date/time. If all Events have the same start dates/times then the selection will be random. To ensure you are pulling the correct information, please choose an Event from the dropdown list as shown.

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