Skip to main content
All CollectionsBookings, Events & GroupsBookingsBookings FAQ
Why isn't an Account showing when adding a Booking?
Why isn't an Account showing when adding a Booking?
Updated over 3 months ago

Related Questions:

  • Account is missing

  • An account cannot be selected when we are adding new bookings

Answer:

When adding a new Booking & selecting an Account, you may notice that not all Accounts are automatically shown in the list.

Listing all Accounts within an Organization every time would be slow (especially if there are 10k+ accounts) and therefore Event Temple fetches a list of 25 Accounts and filters the results based on what the user has searched. If you don't see the Account initially, start typing the name and it will appear.

Did this answer your question?