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Proposals Masterclass

Event Temple’s Proposals feature allows your team to create visually engaging proposals for guest rooms, meetings, events, and add-ons — helping you respond to inquiries faster and close business more efficiently.

Overview

Event Temple hosted a Proposals Masterclass to walk users through the new proposals feature — available for a couple of months now and still generating strong interest. The session covered everything from initial settings and template creation to building proposals in two different modes, sharing them with clients, and tracking engagement. Sarah and Jess, who bring over 10 years of hotel experience and 5 years working with proposal software, led the session with practical tips and best practices throughout.


Configuring Your Proposal Settings

Before sending out proposals, there are three key areas to configure under Settings → Organization → General Settings:

Organization & Proposal Logos

  • Upload an organization logo and a separate proposal logo (or use the same one). The proposal logo appears in the title section of your proposals.

Accept & Reject Buttons

  • Toggle these on or off depending on the proposal stage. For a quick initial pricing proposal, you might leave them off; for a full proposal with line items, you'll likely want the accept button enabled.

Proposal Reminders

  • Set up to 3 automated reminders sent to your proposal contact. Example configuration:

    • Reminder 1: 7 days after sending

    • Reminder 2: 7 days before the expiry date

    • Reminder 3: 5 days after the second reminder

  • Don't forget to toggle reminders on and hit Save.


Building Proposal Templates

Templates are the foundation of an efficient proposal workflow. Instead of starting from scratch each time, create polished, reusable templates to keep proposals consistent and on-brand.

Getting Started

  • Navigate to Settings → Templates & Files → Proposal Templates

  • Start from a blank canvas or use one of the sample templates (e.g., Group Meeting, Group with Meeting)

  • Use the Clone button to duplicate a template and tailor it for different segments (e.g., weddings vs. corporate meetings)

Language & Translations

  • Set the template language using your primary or secondary language

  • Standard Event Temple content (menu items, spaces, setup styles) is automatically translated

  • Custom text content must be translated manually

  • If the language button isn't visible, multilingual support may not be enabled on your account — contact your CSM or support to activate it

Template Elements

Templates are built using three categories of elements:

Element Group

What It Does

Quantity Allowed

Content

Text, media (videos), and attachments (URL links to terms & conditions, privacy policies, etc.)

Unlimited

Pricing & Revenue

Pulls in room block and event details from your booking

One per template

Totals & Summary

Charge summary with pricing totals at the end

One per template

Tips & Tricks for Templates

  1. Include video — Add a property walkthrough or content from a creator who stayed at your property to elevate the template's look.

  2. Add images to room blocks and events — Show customers what to expect with guest room and meeting space photos.

  3. Create segment-specific templates — Tailor templates for weddings, meetings, and other event types. Use the clone feature to keep core content and tweak as needed.

  4. Leverage add-ons for upselling — Pull in menu items as add-ons (e.g., branded favors, guest books). Set flexible quantities with minimums and maximums so customers can choose how many they need.

  5. Customize the charge summary — Toggle guest rooms out of the total if guests pay separately, hide tax breakdowns, and rename the summary title (e.g., "Estimated Total").

  6. Fill out your user profile and organization details — The footer auto-populates from this information, so complete profiles avoid blank spaces.


Creating Proposals: Two Modes

Quick Mode

Best for when you don't have a booking in Event Temple yet and want to get pricing to a customer fast.

  1. Go to the Proposals page → New Proposal

  2. Select a template → Next

  3. Fill in: contact, account (auto-populates), booking name, booking type, dates, pipeline stage, and expiry date (defaults to 14 days from creation)

  4. Click Create — Event Temple automatically creates a booking and attaches the proposal

  5. Input room block details (rate per night, number of rooms, arrival/departure) and event details (attendees, room rental, F&B minimum) in quick mode within each element

  6. The estimated total calculates automatically

From a Booking

Best when you already have a booking with room blocks, events, and line items entered.

  1. Open the booking → click the + button in the Proposals section on the left

  2. Select a template → Next

  3. Adjust the expiry date if needed → Create

  4. All room types, quantities, event details, setup styles, and line items auto-populate from the booking

  5. Customize the charge summary as needed (e.g., exclude guest rooms from the total)

Note: Quick mode is the default when starting from the Proposals page. When starting from a booking, the proposal defaults to pulling details from that booking.


Sharing Proposals

There are two ways to send proposals to clients:
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Share via Link

  • Click the blue Share button → Share via Link

  • Confirm the prompt (this marks the proposal as "Sent")

  • Copy the generated link and send it through your own email or communication channel

Share via Email

  • Click the blue Share button → Share via Email

  • Event Temple opens an email editor with an auto-drafted message

  • Customize the message or apply an email template from your list

  • The proposal link is automatically included

  • Click Send to deliver directly through Event Temple


Tracking Proposal Engagement

Proposal Statuses

Status

Meaning

Draft

Proposal created but not yet sent

Sent

Proposal has been shared with the client

Accepted

Client has accepted the proposal

Engagement Tracking

  • View whether the proposal has been opened, how many times it's been viewed, and the last viewed date

  • Example: A proposal opened twice and viewed a day ago is likely top-of-mind — a good time to send a quick check-in

Proposals Dashboard

  • A dedicated dashboard area breaks down proposals by:

    • Expiring this week

    • Awaiting response

    • Recently accepted

  • Click into any category for a detailed snapshot of what needs attention


Additional Capabilities

  • Download PDFs — Export proposals as PDFs from the Proposals page using the dropdown menu

  • Room block element is optional — If your property doesn't have guest rooms, delete the room block element and replace it with a media or text element to showcase event space images

  • Attachments are URL links — Use them to link out to terms and conditions, privacy policies, or other external resources


Expire Proposals When a Booking Is Lost

If a booking has been moved to Lost and you no longer want the customer to be able to access the proposal, you can manually update the proposal’s expiry date to match the date the booking was moved to Lost.
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This will prevent the customer from accessing the proposal while still keeping it attached to the booking for your records. If the customer returns and needs to view the proposal again, you can simply update the expiry date as needed.
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