Oh no! If Event Temple isn’t loading or seems down, here are a few quick things you can try:
1. Refresh the page
Most issues are temporary and caused by new updates being released. A quick page refresh or signing out and back in solves it 9 times out of 10.
2. Check our status page
You can always check if there’s an active outage or known issue on our Status Page. We keep it up to date with the latest info.
3. Still having trouble?
If the issue persists and there’s nothing listed on the status page, please reach out to our friendly support team using in-app chat.
Support Hours:
🕐 Monday–Friday, 1:00 AM – 5:00 PM PST
📡 Outside of these hours, we still monitor for urgent issues and work behind the scenes to address them quickly.
We're always working to improve your experience, and we’re here to help!