If Event Temple isn’t loading or seems down, here are a few quick things you can try: Event Temple access problems can also sometimes be caused by third-party infrastructure providers experiencing temporary outages. These outages may result in issues such as servers being down or "Internal server error" messages until the provider resolves the problem.
1. Refresh the page
Most issues are temporary and caused by new updates being released. A quick page refresh or signing out and back in solves it 9 times out of 10. Refreshing the page forces your browser to reload all resources, which can resolve minor compatibility or loading errors caused by earlier cached files.
2. Clear your cache
Clearing your cache removes outdated or corrupt data that may be causing the app to malfunction. This ensures your browser loads the most recent version of Event Temple, helping to resolve many common access issues.
3. Check our status page
You can always check if there’s an active outage or known issue on our Status Page. We keep it up to date with the latest info. Additionally, monitoring communication channels like email or updates on the status page can help you stay informed about ongoing outages and expected resolution times.
4. Still having trouble?
If the issue persists, please reach out to our friendly support team at support@eventtemple.com or using in-app chat. When contacting support, be sure to provide details about the specific error messages and actions taken so far to expedite troubleshooting.
Support Hours:
🕐 Monday–Friday, 1:00 AM – 5:00 PM PST
📡 Outside of these hours, we still monitor for urgent issues and work behind the scenes to address them quickly.