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Booking Engine: Managing Members, Discounts, and Monthly Credits

This article explains how to set up and manage member bookings, including how members access and book spaces at your properties. It also covers how to configure member discounts and monthly credits to provide flexible benefits and pricing options.



Member Bookings allows you to create and manage members. These are individuals who have access to book at your properties with added benefits.

Once registered, members can log in to the booking engine, view the properties they are associated with, and easily make reservations.

Use Cases for Member Bookings

Member Bookings can be used in a variety of scenarios where you want to provide controlled access and added benefits to specific groups. For example, organizations often use it to give employees access to book meeting rooms and event spaces with special pricing and monthly credits included as part of their internal resources.

Settings

The log-in URL, along with settings for discounts, credit allowances, and adding or removing members, can be found under your Chain settings by navigating to Settings > Channels > Booking Engine > Membership.


Member Login URL:

Provide this link to your members so they can log in, view their available benefits, and make bookings.

Member Discount:

This is where you can configure the discount that will automatically be applied to space rates for your members.

Member Credits:

You can provide your members with a recurring monthly allowance of booking credits, giving them free hours to use toward reservations each month. Credits are automatically applied during checkout, making the booking process seamless for members.

One credit is equivalent to one booking hour.
Monthly credits do not roll over.

Members:

This is where you can add, edit, and remove members within your organization. From this menu, you can also view key member details, including their status (active or inactive), organizations that they can book at, monthly credit allowance, and remaining credits.

To give a member additional credits, simply click on the edit icon.

Pro Tip: Add a login background to enhance the appearance of your login page.


The video below provides a quick walkthrough of what the booking process looks like for members:



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