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Add-Ons in Smart Proposals

Smart Proposals support add-ons, allowing your clients to customize their proposal by selecting optional items directly within the proposal itself. This feature helps increase engagement and gives clients more flexibility to tailor their booking.

Updated today

⚠️Important: This feature is only available to customers using Advanced Proposals and the Sales Suite and requires an additional fee. If you would like to enable this feature, please contact your Customer Success Manager. It is not supported in Documents


What Are Add-Ons?

Add-ons are optional items or services that clients can choose to include in their booking when reviewing a Smart Proposal.

Examples include:

  • Food & beverage options

  • Late checkout or early arrival

  • Parking, amenities, or other upsells

  • Audio-visual Items

Clients can select (or deselect) these options themselves before approving the proposal.


How Add-Ons Work in Smart Proposals

  • Add-ons are configured within the Proposal Templates under Settings

  • Each add-on has:

    • A clear name and description

    • Pricing

    • Picture of the item (please note that the picture has to be added to the menu item in Offerings)

Once sent, the proposal remains interactive for the client.

Or they can be added while editing the Proposal within the booking:


For Clients (Proposal Recipients)

  • Clients can view all available add-ons directly in the proposal.

  • They can:

    • Select optional items

    • Instantly see updated totals (if Line Item Total is selected in the Estimate Charges Summary Element)

  • Selected add-ons are added to the line items (without event) when the proposal is approved. The add-ons can then be added to desired events.

This eliminates back-and-forth emails and reduces manual updates.


What Happens After Approval?

  • Any add-ons selected by the client are:

    • Captured in the approved proposal

    • Reflected in the booking details

  • Your team can proceed confidently knowing the final scope and pricing are confirmed.


Key Benefits

  • More interactive and modern proposal experience

  • Faster approvals with fewer revisions

  • Increased upsell opportunities

  • Clear visibility into client-selected options


Requirements & Limitations

  • βœ… Available only with Smart Proposals and Sales Suite subscription

  • ❌ Not available in Documents (Proposals)

  • Add-ons must be set up before sending the proposal to the client


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