How to Update Your Payment Method or Contact Support in Event Temple
Managing payment methods in Event Temple requires specific permissions or direct assistance from the platform’s support team. Here’s a comprehensive guide to help you navigate your options.
Updating Your Payment Method
If You Are an Administrator
If you hold Administrator permissions for your Event Temple account, you can directly update the payment method by accessing your account settings. Ensure you have the correct payment details ready before making changes.
Open Settings, Organization, Subscription:
If You Are Not an Administrator
If you are not an Administrator, you will not have the permissions needed to change the payment method yourself. In this case, you have two options:
Request an account Administrator to update the payment method on your behalf.
Ask an Administrator to grant you Administrator permissions so you can make the changes yourself.
Contacting Support for Payment Issues
If you are unable to resolve your payment issues through the Administrator, you can reach out to Event Temple’s billing team: billing@eventtemple.com. The billing team is available to assist with payment method changes, alternative arrangements, or any billing-related queries.