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Masterclass: MEWS x Event Temple

Learn how to make the most of your MEWS integration with Event Temple!In this recorded masterclass, we walk through how to configure, sync, and manage your MEWS connection—from setup and room blocks to automatic posting and prepayment.

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What You’ll Learn

1. Contact & Account Sync

Understand how Event Temple and MEWS exchange guest and company information:

  • Contacts created in Event Temple can automatically sync to MEWS when an email address is present.

  • Contacts created in MEWS do not automatically sync back, to avoid pulling in leisure guests or OTA contacts.

  • Accounts (Companies) can sync both ways — Event Temple → MEWS and MEWS → Event Temple.

  • Use the green PMS check mark to confirm a successful sync and quickly jump to the corresponding profile in MEWS via View in PMS.


2. Creating a Room Block

Learn how to build and sync a Room Block directly from Event Temple:

  • When adding a Room Block, Event Temple pulls rate codes and live availability directly from MEWS.

  • Select your desired rate, view live room availability, and adjust rates as needed.

  • Remember: Only single occupancy rates display in Event Temple, but you can clarify supplements for double, triple, or quad occupancy in your documents.

  • Once saved, the Room Block syncs instantly to MEWS and displays under Availability Blocks.

🏨 Status Syncing

  • Lead (Event Temple)Inquired (MEWS) — does not hold availability.

  • Tentative (Event Temple)Optional (MEWS) — holds optional rooms.

  • Definite (Event Temple)Confirmed (MEWS) — fully holds rooms.

  • Lost (Event Temple)Cancelled (MEWS) — releases rooms.

Statuses are how Event Temple and MEWS communicate—avoid deleting Room Blocks directly to prevent sync issues.


3. Automatic Paymaster Creation

When a booking becomes Definite, Event Temple automatically creates a Paymaster in MEWS.
This ensures all accommodation and event charges are linked to the correct account and posted together.

💡 Tip: Use naming conventions like Account Name + Arrival Date for easy identification across departments (e.g., POS or F&B teams).


4. Picking Up Reservations

You can pick up guest reservations:

  • Directly in Event Temple via the Reservations tab

  • In MEWS, or by sharing the group’s booking engine link with your client

Event Temple updates MEWS automatically as rooms are picked up and assigned. You can view progress in MEWS as a percentage of total pickup.

⚠️ Before assigning a rooming list, move accommodation to a separate bill in MEWS—this ensures all guests remain on one group bill instead of individual ones.


5. Rate Codes and Bed & Breakfast Setup

Learn how MEWS sends pricing to Event Temple:

  • MEWS sends base accommodation prices only (not including breakfast or add-on products).

  • If you sell Bed & Breakfast rates, create a dedicated Event Temple rate code in MEWS with breakfast included in the base price.

  • Use Product Rules to automatically apply a “Breakfast Adjustment” product (-15 GBP, for example) to balance revenue between rooms and F&B.

This ensures accurate ADR reporting while displaying the correct rate in Event Temple.


6. Posting Charges to MEWS

Manual Posting

From your Line Items tab, you can post items directly to MEWS:

  1. Select items to post

  2. Choose Send to MEWS

  3. Pick the correct Service (e.g., “Day Package” or “Sales & Catering”)

  4. Add a note if desired and confirm

  • Day Package Services (set to “Bill as Package”) group all items into a single line on the final invoice.

  • Sales & Catering Services (set to “Expanded Bill Items”) list each item separately.

After posting, the items become locked for editing in Event Temple. If you need to adjust a posted charge, add a correction line with a positive or negative value.

Automatic Posting

Event Temple can also post charges automatically each night, saving valuable time.
Automatic posting requires that the service in MEWS is set to “Expanded Bill Items.”
If you’d like to enable this feature, contact your Customer Success Manager.


7. Prepayment Invoices

Need to collect deposits? You can create and sync prepayment invoices between Event Temple and MEWS:

  • Create a new invoice in Event Temple and mark it as Prepayment.

  • Add either specific booking items or a single “Prepayment” line item.

  • Once the payment is received and the invoice is finalized, it syncs automatically to MEWS.

  • Payments must match exactly (no over/under payments) and use a mapped payment type.

In MEWS, the deposit appears as a negative line on the Paymaster account.


8. Integration Setup and Mapping

All configuration happens under Settings → Integrations → PMS → Edit in Event Temple.
Here you can:

  • Enable automatic syncing of Contacts and Accounts

  • Choose your Accommodation Service for Room Blocks

  • Set Group Sync Behavior (Lead, Tentative, or Definite)

  • Map Revenue Categories, Taxes, and Payment Types

  • Enable Automatic Posting and Prepayment Sync

  • Auto-create Paymasters when bookings become Definite

  • Sync Room Types and Rates anytime via the Sync Rates button

🧭 This mapping determines how Event Temple and MEWS communicate — ensure each Revenue Category and Tax Mapping matches correctly before going live.


Key Takeaways

By the end of this Masterclass, you’ll understand how to:

  • Keep data aligned between MEWS and Event Temple

  • Automate Paymasters and charge posting

  • Streamline prepayments and room pickup

  • Avoid double-entry and sync conflicts

  • Maintain accurate revenue mapping and reporting


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